Hannah’s House staff and volunteers are here to make families feel welcome, safe and comfortable. They are also here to ensure that procedures and guidelines are followed. Staff will answer questions and provide guidance when necessary. They observe and document all services that are provided. This information is sometimes provided to the family’s social worker, therapist/ counselor or the court.
Staff will not intrude into the family’s activity unless rules & guidelines are not being followed and/ or there is a safety or comfort concern.